TERMS AND CONDITIONS

1. Program Overview

13 Weeks Strong is a 13-week transformation program that includes:

• Daily habit tracking and reflection
• A structured transformation curriculum
• Weekly group Zoom coaching calls
• Asynchronous support from Strong Coaches via in-app chat and Slack
• Access to the Strong Community
• Progress metrics tracking
• Optional continued app/community access after the 13 weeks

We are not a medical, nutritional, or psychological service provider.

We provide education, accountability, tools, and community—not medical advice or diagnosis.

2. Eligibility

You must:

• Be at least 18 years old
• Be located in the United States
• Have the legal capacity to enter into this agreement

We reserve the right to refuse participation to anyone for any reason.

3. Payment & Billing

3.1 Program Cost

Total program cost: $498, billed as $166/month for three months.

3.2 Renewal

At the end of the 13 weeks, you may choose to renew for another 13-week cycle at the same rate.

3.3 App-Only Access

After completing a 13-week cycle, you may continue app + community access for $49/month, billed monthly.

3.4 Billing Authorization

By enrolling, you authorize us to:

• Charge the payment method you provide
• Charge recurring payments according to the billing schedule
• Continue charging until you cancel or your term ends

You agree to keep your billing information current.

4. Refunds, Cancellations & Money-Back Promise

4.1 30-Day Money Back Promise

You may request a full, no-questions-asked refund within 30 days of your initial purchase.

4.2 Cancellation After 30 Days

• You may cancel at any time
• Upon cancellation, you will receive a prorated refund for the unused portion of your current billing period
• A $10 cancellation fee applies to cover internal costs
• Refunds are returned to the original payment method only
• No retroactive refunds for past billing periods

4.3 No-Shame Reset

• A one-time, free opportunity to restart in the next cohort
• Must be approved by a Strong Community Coach
• Available instead of cancellation
• Non-transferable, one-time use only

4.4 How to Cancel

Cancellations may be submitted:

• Through the app
• By emailing info@13weeksstrong.com

5. Coaching, Community & Support

5.1 Coaching

All coaching in 13 Weeks Strong is:

• Educational
• Habit-focused
• Behavior-change oriented
• Not medical, psychological, therapeutic, or clinical

Support is asynchronous via in-app chat or Slack, with responses typically within a few hours.

5.2 Weekly Group Calls

Weekly coaching calls are led by a Strong Coach. We may record calls for quality and training purposes; recordings will not be publicly released.

5.3 Community Guidelines

You agree to follow all community rules. Harassment, hate speech, discrimination, or abusive behavior may result in removal from the Program. If removed for misconduct, you will receive a prorated refund.

6. Health Disclaimer & Assumption of Risk

Consult your physician before beginning any exercise, nutrition, or wellness program.

By participating, you acknowledge and agree that:

• You voluntarily assume all risks associated with physical activity, lifestyle changes, or participation
• You understand that results vary and are not guaranteed
• You are solely responsible for your own health and safety
• Our coaches are not licensed medical providers

You release 13 Weeks Strong, its employees, contractors, coaches, and owners from:

• Any injuries, conditions, or damages associated with participation
• Any advice or information provided through the Services
• Any actions you take based on program guidance

If at any time you experience pain, dizziness, faintness, or discomfort, you agree to stop and seek medical care.

7. Technology, Data, and Privacy

7.1 App & Platform Use

You are responsible for maintaining:

• A working device
• Internet access
• Updated app software
• A secure login

7.2 Data Protection

We do not sell personal data. Progress photos and measurements remain private unless you explicitly consent to share them.

7.3 Program Communications

By joining, you consent to receive:

• Email communication
• App notifications
• Community messages
• Coaching messages
• Transactional billing emails

You may unsubscribe from marketing emails at any time.

8. Intellectual Property

All content, curriculum, branding, videos, graphics, and program materials are owned by 13 Weeks Strong.

You may not:

• Copy, distribute, or reproduce any materials
• Share internal content outside the Program
• Use our materials for commercial purposes without written consent

9. Results & Guarantees

You understand and agree that:

• Results vary widely
• Results depend on your personal effort, consistency, and adherence
• We do not guarantee fat loss, strength gain, or any specific health outcome
• Our guarantee is process-based, not outcome-based

10. Termination

We may terminate your participation at any time for:

• Violations of these Terms
• Misconduct or harm toward others
• Abuse of staff or community members
• Fraudulent behavior

If terminated for cause, you will receive a prorated refund for any unused days.

11. Limitation of Liability

To the fullest extent allowed by law, 13 Weeks Strong is not liable for:

• Injuries
• Damages
• Loss of profits
• Incidental or consequential damages
• Claims arising from your participation

Our total liability shall not exceed the amount you paid for the Program.

12. Governing Law

These Terms are governed by the laws of the State of Utah, without regard to conflict of law principles.

13. Updates to Terms

We may update these Terms at any time. Continued use of the Program constitutes acceptance of the updated Terms.

14. Acceptance of Terms & Waiver

By purchasing, accessing, or participating in 13 Weeks Strong, you acknowledge that you have read, understood, and agree to these Terms & Conditions and the Participation Waiver, and that you voluntarily accept all associated risks.

Last Updated: January 2025